Calling from your own phones
No call center, no desk phones, no software to install. Your team calls and answers on the phones they already carry.
Your team answers on the phones they already have
Each team member takes calls on their personal or business phone, at the office or on the road. Nothing to install and no headset to buy.
One switch: available or not
A rep turns their line on when they are ready to take calls and off when they are done. Zorino only rings the people who are available.
Your business number on every call
Outbound calls show your company's number, not a rep's personal mobile. Customers recognize you and call back on a number you control.
Local presence numbers
Call from a number in the same area code as your contact. People pick up more often when the call looks local.
A pool of caller IDs with fair rotation
Spread your calls across several numbers so no single one is overused. Zorino keeps the rotation fair and lets you switch any number off in one click.
Number health and spam-score watch
Zorino watches the answer rate of each number and warns you when one starts to look like spam, before it hurts your whole team.
Auto-dialer and queue
Zorino works through your list for you and only rings a rep when a real person answers. The result is more conversations per hour.
Power dialer at the pace you set
Zorino calls the next contact on your list as soon as the last call ends, at the speed you choose. Your reps spend the hour talking, not dialing.
Voicemail detection and voicemail drop
When a machine answers, Zorino can leave your recorded message automatically, or a rep drops it with one click and moves on to the next call.
Pitch mode: press 1 to talk, press 9 to opt out
Play your recorded pitch to the people who answer. Interested contacts press 1 and reach a rep. Press 9 removes them from your list.
Call queue with cooldown and retries
Contacts who did not answer go back in the queue and are tried again after a rest period you choose. Nobody gets called five times in one day.
Callbacks on time
Book a callback before you hang up and Zorino reminds the right person at the right moment. Scheduled call-backs flow straight into the dialer.
Do Not Call list and STOP handling
A contact who asks not to be called goes on the Do Not Call list and is never dialed again. A STOP reply to a text does the same, automatically.
The team dashboard: contacts, call queue, recent calls and live counters on one screen.Incoming calls
When a customer calls you back, the right person picks up, and nothing is lost when nobody can.
Ring the right people
When a customer calls your business number, Zorino rings the team members who are available and connects the first one who picks up.
Inbox of received calls
Every call you receive is listed with the caller, the time and the result. Voicemails play right from the inbox, and the client file is one click away.
Ringing-now and missed-call alerts
Get a text or an email the moment a call is ringing and when one was missed, so a lead never waits until tomorrow.
Your recorded greeting
Callers who reach you when nobody can answer hear a greeting in your own voice and can leave a message.
Numbers that stay connected
Zorino checks that your numbers still point to your team and repairs them on its own when something changes.
Recordings and AI
Know what was said on every call without listening to every call.
Call recording with a consent notice
Record calls for training and quality, with a notice played to the contact where it is required. Recordings are kept on their own page.
Live transcription
Calls are transcribed as they happen, with the client and your team on separate lines of the transcript. Find any call by the words that were said.
AI summary with interest level
After each call, Zorino writes a short summary and marks the contact hot, warm or cold. Managers see who is worth a second call at a glance.
Re-summarise any call
Ask for a fresh summary of any call at any time. The result is stored on the client file next to the recording.
A recordings page for the whole team
Listen, read the transcript and the summary, and jump to the client file, all from one page.
Sales funnel (IVR)
Let Zorino make the first contact and bring your reps only the people who said yes.
An automated intro, a question and an offer
Zorino plays your intro, asks one question and makes your offer, in your voice or with text read aloud. A rep steps in only for interested people.
Press 1 to reach a person, press 9 to opt out
Interested contacts press 1 and are transferred to a rep, who hears a short whisper with the name and the answer before the line connects. Press 9 removes the contact from your list.
Prompts in every language your customers speak
Write the prompts per language or upload your own recorded clips. Each contact hears the funnel in their language.
A/B groups
Build test groups in one click to compare two versions or two languages, and let the numbers decide.
Scoreboard and hot leads
See how many people heard the offer, pressed 1 and were transferred, today, this week or this month. Hot leads are listed and ready to call back.
Contacts and follow-up
One client file per person, with everything that happened and one tap to follow up.
One client file with the full history
Every call, text, note and summary is on the client's file, found by phone number, including calls received before the contact existed.
Google Contacts sync
Keep your Google Contacts and Zorino in step. New people and changed numbers show up on both sides.
WhatsApp and text templates
Send a WhatsApp message or a text from the client file with templates that fill in the name and the company. One tap after a call.
Follow-up by text and email
After a call, send a text from your business number or an email that replies to the rep, from ready-made templates you edit yourself.
Segments
Group your contacts by list, region or campaign and point the dialer at one segment at a time.
Import from Excel or CSV
Bring your lists in from a spreadsheet. Zorino shows a preview, matches the columns and skips the duplicates.
Team and reporting
See what the team does, every day, without asking.
Stats per rep
Calls made, calls answered, talk time and outcomes for every team member, every day. See who is on the phone and who needs help.
Live dashboard
Contacts, queue, calls in progress and today's results on one screen that updates on its own.
Owner and agent roles
Owners manage settings, numbers and billing. Agents see their calls and contacts. Nobody has more access than they need.
Daily report
A clear summary of the day for the whole team, ready to share with whoever needs it.
The daily report: calls answered and talk time for each team member.Mobile app and integrations
Zorino fits in a pocket and talks to the tools you already use.
An app on every phone
Install Zorino on an iPhone or Android phone from the browser, with its own icon. No app store and no update to chase.
Stay signed in for 30 days
Reps open the app and start calling. They sign in once a month, not once a day.
Public API with API keys
Create contacts, add numbers to the Do Not Call list and read your data from your own tools, with keys you create and revoke yourself.
Webhooks
Receive an event when a call is summarised, a voicemail is dropped or a contact is created, and push it into your CRM or your spreadsheet.
Your Twilio account or a managed number
Bring your own Twilio account, or let Zorino give you a local US or Canadian number with call minutes included in your plan.
Trust
Built in Quebec for teams that call real customers and want to do it right.
Consent and Quebec Law 25
Zorino is built in Quebec and follows Law 25. Consent notices, a Do Not Call list and calling hours help you respect the rules where you call.
Your data stays in your account
Each company has its own separate database. Your contacts, recordings and settings are never mixed with another customer's.
Export any time
Your contacts and call history are yours. Export them when you want, and we never sell them.
Security page
Read how data is handled, where it is hosted and which providers are involved on our security page.
Try every feature free for 14 days
$129/month for 2 users, $250 for 5, $450 for 10. All features included. Cancel anytime before day 14 and you pay nothing.
Frequently asked questions
Are all features included in every plan?
Yes. Starter, Business and Pro include every feature on this page. The plans differ only by the number of team members, the dialing speed and the call minutes included.
Do my reps need special phones or headsets?
No. Each rep answers on their own phone, personal or business. A good headset helps for long calling sessions but is not required.
Can I try the features before I pay?
Yes. Every plan starts with a 14-day free trial, and the live demo rings your phone in 2 minutes without an account.
Which languages does Zorino work in?
The app, the automated messages and the sales funnel work in English, French and Spanish. Funnel prompts can be recorded in any language.